How Speed Queen Technology is Making Laundromat Owner's Lives Easier

Speed Queen Insights laundry management and mobile payment systemIf you haven't looked into Speed Queen Insights yet, you're missing out. The cutting-edge laundry management and mobile payment system announced at the 2017 Clean Show is upping the laundry game yet again. The unique system allows you to take total control of all your laundromat businesses and improves efficiency for you and your customers. Sounds great, right? Here are a few ways it makes your life as a laundromat owner easier… 

  • Customers can monitor wash and dry cycles right from their smartphone and receive notifications when cycles are finished. That means less wait times and frustration for your customers. As a result, your laundromat will automatically be less congested and run more efficiently.

  • Customers can collect Speed Queen rewards that save them money. Rewards encourage customer loyalty and repeat business, which is important to the long-term success of your facility.

  • Customers can pay via their smartphone and carry less cash/coins. Not only is that more convenient for your customers, but it also means less tedious coin collecting for you. The easy-to-use mobile payment option may also lead to an increase in customers, since those who don't have cash on hand or prefer alternative payment methods can easily use your laundromat.

  • Centralized refunds allow you efficiently refund customers. By issuing refunds directly to online wallets, there's less hassle for everyone involved. Again, convenience means happier customers and more time for you to actually focus on running your laundry business.

  • You'll get advanced reporting and analytics. Data is key to any business. Improved reporting and analytics will help you better understand your customers. That in turn leads to better service, better business decisions, and increased profits.

  • Everything integrates with your Speed Queen laundry equipment. That means no additional card readers or equipment necessary. Enough said.

  • You can check your revenue daily. By being able to see if your business is on track and adjust goals easily, you can make decisions quickly and operate your laundromat more efficiently. This is especially helpful if you manage multiple locations or are hoping to expand.

  • Everything is in one place for easy management and control. Running a business can be stressful, with mountains of paper work and multiple online platforms to manage. Speed Queen Insights puts everything in one place, allowing for flexibility and simplicity. You can manage your laundromats from anywhere.

Interested in learning more?

This is just scratching the surface of how this new system can make life easier for you and your customers. Check out the Speed Queen Insights video and brochure online, or contact Martin-Ray Laundry Systems – a proud authorized Speed Queen distributor – to learn more.